My Sony VAIO (model: SVE14A35CXH and original operation system: Windows 8) had to be clean install because it was having a lot of software problems. During the clean install process, something took place that prevented the software to fully complete the clean install process. At this moment, if I turn the laptop on, the display shows the VAIO sign, but once that disappear, the screen turns black and the only thing displaying on the screen is this circulating icon on the bottom middle of the screen. I attempted to use my recovery disk that I created when I first purchased the laptop, but that does not seem to work. I was wondering where I can obtain a recovery or reboot CD disk because this perhaps is my only true options. There is no faulty hardware. This is solely a software issue. Can someone help? The laptop is still a very good laptop, but I can't use it because of software problem.
Thank you for your help.