Helping a friend that has a VPCEB32FX (2011), Win7 Home Premium. I replaced the HD a couple years ago for more space. Has been fine since but her system became unresponsive enough that she backed up her files and tried to do a restore to factory. Kept failing so she called me (Mac tech but I do Windows ;-) I can do a full restore of the HD which includes the recovery partition, but it would get stuck at something like "Windows can't work with this hardware." I found an article online that helped me get past that (It was apparently getting stuck right before you'd create a new user account, which I then did). but once logged in discovered that there was no Sony software and apparently no drivers installed. Further, it won't run Windows Update (it says the service isn't working, which it is). This is all from the original install CDs. So I started over, this time letting it run from the recovery partition (restore C drive). Same thing. Same errors, no Sony software or drivers. We kept the old HD and I've asked for it, and will copy the contents of the recovery partition over to the new one, but couldn't find anything like this being reported. It definitley seems like bad restore discs, as clearly something is wrong with the Windows install and not getting Sony software installed. Anyone?
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