To start with my system is the model shown above has an intel I7 with 12 GB ram and 2 GB nvidia graphics card its supposed to be 3d but that never really worked out either. my system was deliverd 3 days after window 8 came out but still had windows 7 home installed. I made backup systems discs (2 different sets) and set them aside for later and updated to window 8. Everything worked fine until Windows 10, and even that worked fine until they did an update back around March or so it was the big one. My system would boot but all I would get is a black screen. If I booted in safe mode it worked fine, if I reset it back to the windows basic (2006) driver it worked fine, Any attempt to update the driver either from Sony or Nvidia caused the black screen again. I finally had enough and tried to return to the original OS that came with the system. Of course the little assist button on the side of the PC did squat. So I break out the back up discs and of course both sets failed on disc two. Calling the sony customer service to order the software did no good because they no longer stock or sell that OS. My system is too old for them to worry about. I thought that perhaps there was something with the windows 10 install I had done that might be interferring with the graphics driver. so I went in reformatted took out partitions that had been made from previous installs and then reformatted again. (I am a retired comuter technician and computer security specialist for DoD) I know how to do this and trouble shoot which makes this all the more aggravating. Worst of all I get no error codes or messages. Can anyone help? OR perhaps tell me where I can find the original software to restore? Sony certainly doesnt care
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