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control Center options missing and fn key not working

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hello everyone Smiley Happy

i have 2 problem

1. vaio Function keys not working

2. Vaio control Center options missing ( backlit keyboard )
no option to turn it off


what should I do??

i try to reinstall
.Setting Utility Series
.Sony Firmware Extension Parser Device
.Sony® Shared Library
.VAIO® Event Service

still same proplem no changes Smiley Sad

my vaio is sony f series (vpcf215fx ) windows 7
plz help


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