I need to have a number where I can call to complain about the technical service provided for the Sony Vaio Laptop. I called the number from the website 888-476-6972. I have called three times in the last 24 hours. I have a case number. They would not help me unless I paid $99. I tried paying on 6 different occassions, something was wrong with their payment system, I talked to three different people in a 24 hour period it was very frusturating. I have the case number etc. They ran my card 6 times and it would not work. They would not help me even though I was on the phone for a total of 3 hours on 3 different calls. So frustrating. i asked to talk to a supervisor, none was available, they said a supervisor would call m. No one did. the last agent snarkily said we are not affiliated with Sony, just go to Best Buy. What great customer service? Who do I call to complain about this service?
Thanks
Mason 248-419-1818
