Good afternoon,
I don't speak english very well, but I need help.
My Lorrane and I live in Brazil and in the year 2014 I went to the US on vacation. On 2/24/2014 at 58th Store in Orlando, FL. I bought the VAIO Fit 15th Flip PC, model SVF15N17CXS.
In the year 2016 he began to present problems where he hung up alone, when he hung up, the next day he did not call anymore. I took it to Sony authorized service and could not find the problem because it is a model not produced in Brazil.
Also, when they opened the computer case, they found that the hinges were breaking because it was a bad material.
I am with my new computer without being able to use it, it only connects sometimes and the hinge is broken. I would like the help to fix because I have used it for a while and would not want to discard a very good machine like this model.
I have US relatives and friends who go frequently. How can you help me?
Lorrane Chiaramonte.