Hello,
I have a 6-7 year old Sony Vaio - Model PCG-7153L.
When I try and start the computer, it will boot up normally and then without notice (after 30 seconds to 2 minutes) it will die. No blue screen, just dead. I've replaced the batter and power cord and that doesn't seem to be the issue.
When I run it on safe mode, it will last a little longer than the 30 seconds - 2 minutes, typically around 4 minutes before it also dies unexpectedly. I've also put a fan underneath the computer and that has helped it as well.
Which leads me to believe there's an issue with my computer fan or something that's preventing the computer from overheating and shutting off.
I tried sending the computer to Geek Squad and they told me the computer is too old and the vendor no longer has parts for this computer/model.
My goal is to salvage the files on the computer and move on. I have a Mac computer now and would like to get the files off the Sony Vaio and onto the Mac.
My question is: Is this something Sony can help me resolve/fix? Or is it too old to do that? If it is something that can likely be resolved, how much will it cost?
Thanks,
David