Hi ,
Job no : J62014351
I placed this on another thread but seeing as I didn't get a response from any of the support people
at Sony I thought I would try to get one with a new thread.
About 6 weeks ago I picked up a trojan and in order to get rid of it I had to re-install my OS.
Since then, my DVD/CDRom is not reading any or playing anything I try to use with it.
WHAT IS GOING ON?
VAIO VPCEH1AFX 64bit Windows 10
Driver software is TssTcorp CDDVDW TS-L633F
I attempted a re-install of the software, didn't help. I tried to change the registry, as per your instructions (delete upper and lower filters), didn't help. I need to get an answer about this.
Hello.
I would like to report a drawback that I encounter everyday with my Sony Vaio SVF15A18CXB.
The device is equipped with a genuine windows 8.1 Home Edition (upgraded from 8.o). The problem is about representing fonts in the windows! Edges of fonts are harsh edges and generally the line of words seems not to be uniform. The problem is about almost everywhere that font exist (from windows browser and word processor software to areas like internet browsers). The only area I found decent is the text of a pdf file were font’s seems to be faultless and uniform. My laptop resolution is currently on 125% zoom, but even when I change it to 100% of zoom I found no significant change in the quality of fonts.
Here is some information in my laptop computer:
Reolution: Full HD; 1080p; touchscreen
My Graphic Card Information:
NVIDIA GeForce GT 735M
Driver Date: 5/9/2016
Driver Version: 10.18.13.6519
Onboard Graphic Information:
Intel(R) HD Graphics 4000
Driver Date: 4/4/2016
Driver Version: 10.18.10.4425
A Change:
Recently I found a 5-step setting called “Adjust Clear Type Text” in Control panel/all control panel/display and enabled it. The result was a much better and uniform text which is easier to read but there is still a problem – the text is slightly faded-out. It’s like someone put their fingers on a text written by a pencil and gently scrubbed it.
I’ve attached photos of a text environment with and without the mentioned feature enables (photos are captured in Vaio Text color mode)
without “Adjust Clear Type Text”:
with “Adjust Clear Type Text”:
Please help me if you know a better way to improve the text shape quality.
Thank You for your attention.
The 500 GB disk drive in my Port Replicator VGP-PRS35 just stopped working. Does not appear in File Manager, Disk Management and no drivers appear to be missing. How do I determine if this is a software or hardware issue to fix? It has been working with no problem for over two years.
I am running Windows 10 on a SVS1512DCXB C60BTZAB. I just checked the BIOS settings and it only indicates the primary 750GB drive and does not identify the port replicator drive. Does this mean the drive is DEAD.
My laptop model VPCCA35FN .after installing windows 10 32 bit , my keyboard lights stopped working and tried all the vaio control center softwares but i was unable to to found keyboard and mouse options in the control center.In vaio control center showing only power- network- image- others only-. please resolve this issue as soon as possible
Hi guys I recently just reinstall my windows
can you guys help me which version should I download
1. Sony Vaio care
2. vaio control center
and after I reinstall my windows I encounter some problems
1. missing backlit keyboard
2. for some reason my laptop sound really loud (volume 80) usually I'm using 80 but for some reason feel really different after reinstall
Is there anything I need guys except I mention?
I'm using Sony Vaio svd11215cgb
Hello,
my hard drive died so i replace it to ssd sansung 750 250 G.
i installed the original win7 64bit that recieved with my vaio and also installed some of the drivers in the link: https://esupport.sony.com/US/p/model-home.pl?mdl=VPCSC1AFM&LOC=3#/downloadTab
i have 2 questions:
1. Does sony have some tool that automaticly check and install all the drives for vaio? (not vaio update- it update only the drivers that i inatalled before)
2. Which drivers is for the lights (not keyboard- the capslock light) and for the stamina-speed?
tnx.
Hello
Excuse me, I wantedto know whydriverscan notbe downloaded
Model VPCGF23CGX ismy laptop
Please consider
Hi,
Please help, I have a personal computer SONY VAIO series number VPCJ128FG after upgrade to WIndows 10 the touch screen feature doesnt working at all. I did try anything to fix it from SONY VAIO care 6.4 but wont work as well.
was trying also from device manager unable/anable the HID touch screen and restart the computer but no success as well.
any advice or help for this problem
-Ruddy
Hi recently I reinstall my windows to 8.1
but for some reason after installing vaio control center back I don't see any keyboard options?
anyone can help me find for this version SVD11215CGB but I can't find it only SVD11215CG available probably same
1. Why did the Sony's Premium Support lie to me and say he was in a special case service department in Canada, when he was actually in the Philipennes, then Called ID was from Canada?
2. Why did no one from Sutherland Global Services call me about compensation for damages when me after the same Support tech insisted multiple times that someone would surely contact me?
3.Why, If I explictity told Sony's Customer Relations Department That I was getting hacked by their Support Techs and had evidence did they send me back to the Support Tech department to handle the iIssue and why did no one even ask to see any of the evidence I had? (which BTW I have Mountains of now)
I cannot find an install that is compatible with my model: vpcf112fx. Please help
I've been trying to run a few games with a VAIO Laptop SVF15213CDW but it's getting a bit laggy. You see, everything meets the standards , and the game even said Intel HD 4000 Graphics should work... however the problem is that my dedicated graphics are at 32 mb. There's a minimum of 512 mb. So I was wondering if it's possible to increase it. (I have 8 GB ram btw.)
How long after being manufactured does it take for a laptop to go on sale? does it lay around in a warehouse for some period? what does the process look like?
Hello, i have Sony Vaio SVF1532YSTB laptop and i made a clean Windows 8.1 install on it. Then i installed all drivers under Windows 8 and 8.1 on this page ( https://www.sony.com.tr/support/tr/content/cnt-dwnl/SVF1532YST/list ) but it is not as fast as first Windows 8.1 installed on it. So my question is which drivers i must install ? All ? or is there any ordering to install between drivers ? Please i wait for your helps before i install drivers again.
my sony vaio VPCEL15EN laptop is working very slowly. even the mouse is got stuck in between.
I have a VAIO SVT15115CXS, running Windows 8.1. My webcam suddenly wouldn't work today. I can't find the driver under device manager. Any idea where I could download the driver or other things to try?
Front Camera does not work after updating windows 8.1. i need sony VAIO svd11215cdb front camera drivers for windows 8.1 64 bit.
In the summer I experienced issues after an involuntary windows 10 installation. My vaio laptop model svp132a1cm would constantly freeze up so that I had to restart it. First I successfully reinstalled windows 8, but the problem remained, in frustration I think I deleted recovery and everything because as I start the computer the screen says "operating system not found" and vaio assist does not work.
It's really frustrating to have this computer fail on me because it cost me more than 1000 dollars a few years ago. Is there any way to reinstall windows 10 or ubuntu or something else, given the condition described above. If there is a solution, how do i go about it?
Any help is greatly appreciated